Manager, Renewals at Rubrik – Bengaluru, India

Job Description

Job Location : Bangalore

Shift Timing : 5:30 PM to 2:30 AM (IST)

Rubrik is in search of an skilled and results-oriented People Manager to run our Renewals Business within the North American area. You will play a key function within the progress and success of Rubrik, our clients and Renewals staff members. Your staff can be working immediately with our Channel companions, clients and can assist develop an excellent renewal course of that delights clients and delivers sturdy industry outcomes.

You will present the teaching and mentorship that may allow our renewals staff to positively affect clients, ship sturdy industry outcomes, develop abilities, and develop their careers over time. In addition to recruiting, retaining, and creating expertise, additionally, you will be answerable for crafting and executing the Rubrik renewal movement which incorporates administration of staff actions, Pipeline Management & hygeine, figuring out danger and forecasting, design and execution of renewals technique within the Americas area and dealing with stakeholders in Sales, Customer Success and Operations.

Success on this function requires distinctive communication and Interpersonal abilities, operational excellence, deal formulation and negotiation expertise, a powerful understanding of Rubrik merchandise and coverage and a confirmed capacity to encourage and lead your staff. We are in search of somebody who thrives in a quick paced and ever altering surroundings and who’s motivated by the chance to have a big effect in your staff, clients and Rubrik’s industry.

We need to communicate to candidates who’re primarily based in Bangalore/ to relocate for our hybrid working mannequin.

What you can be doing:

• Hire, onboard and develop a staff of engaged and excessive performing renewals professionals by way of considerate enablement, efficiency teaching and profession improvement planning
• Execute a 180 day renewal course of in your staff in collaboration with inner stakeholders that gives a wonderful buyer expertise whereas additionally maximizing contract worth to attain or exceed renewal targets
• Implement renewal forecasting cadence inside your staff and usually ship an correct renewal forecast abstract to Renewals management
• Effectively lead staff to exceed quarterly and annual bookings plan whereas additionally exceeding forecasted GRR & NRR and handle budgeted Churn forecast.
• Ensure the staff has the mandatory ongoing enablement in related areas together with: product, pricing, alternative administration, information high quality/accuracy, quoting and forecasting
• Support your direct experiences by becoming a member of buyer conferences, inner account staff conferences, and escalating points as obligatory internally
• Take a lead function in collaborating with inner groups (Deal Strategy, Finance, Customer Success, Sales, and so on…) to develop playbooks for frequent renewal eventualities
• Develop trusted relationships with Sales and CS management by way of common stakeholder engagement and proactive collaboration

We’re in search of somebody with:

• Passion for and expertise in hiring, creating and managing a staff of particular person contributors; Your staff and their success are your high precedence.

• A confirmed observe report and expertise with fast-growing groups, utilizing information to drive initiatives and information your decision-making processes.

• Proven capacity to seize and talk an correct forecast.

• You know find out how to take care of ambiguity and be capable to navigate by way of it with perseverance, a constructive mentality and a perspective; As a brand new perform, we are going to look to you to assist us set up and evolve processes.

• A robust want to embrace partnership and collaboration; You’ll be working with a number of groups frequently (Sales, Marketing, Support, Product, and so on.) and serving to to ascertain the Renewals Team function and “model” throughout the AMER area.

• You have expertise in working and collaborating with inner and exterior companions with various cultural {and professional} backgrounds.

• Outstanding verbal and written communication abilities with the flexibility to current to a various viewers each internally and externally; Ability to handle buyer escalations by way of to a passable decision for each the shopper and Rubrik.

• A Bachelor’s diploma mixed with 5+ years of individuals administration expertise, ideally in a buyer success or account administration capability

• Adept in working with Salesforce, Clari, CPQ, Excel and will possess good analytical abilities with the flexibility to interpret information and make selections primarily based on insights.

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Inclusion @ Rubrik

At Rubrik, we’re devoted to fostering a tradition the place folks from all backgrounds are valued, really feel they belong, and consider they’ll succeed. Our dedication to inclusion is on the coronary heart of our mission to safe the international stage’s information.

Our aim is to rent and promote the perfect expertise, no matter background. We frequently evaluation our hiring practices to make sure equity and attempt to create an surroundings the place each worker has equal entry to alternatives for progress and excellence. We consider in empowering everybody to deliver their genuine selves to work and obtain their fullest potential.

Our inclusion technique focuses on three core areas of our industry and tradition:

• Our Company: We are dedicated to constructing a merit-based group that gives equal entry to progress and success for all workers globally. Your potential is limitless right here.

• Our Culture: We attempt to create an inclusive environment the place people from all backgrounds really feel a powerful sense of belonging, can thrive, and do their greatest work. Your contributions assist us innovate and break boundaries.

• Our Communities: We are devoted to increasing our engagement with the communities we function in, creating alternatives for underrepresented expertise and driving larger innovation for our purchasers. Your affect extends past Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All certified candidates will obtain consideration for employment with out regard to race, colour, faith, intercourse, sexual orientation, gender identification, nationwide origin, or protected veteran standing and won’t be discriminated in opposition to on the premise of incapacity.

Rubrik offers equal employment alternatives (EEO) to all workers and candidates for employment with out regard to race, colour, faith, intercourse, nationwide origin, age, incapacity or genetics. In addition to federal regulation necessities, Rubrik complies with relevant state and native legal guidelines governing nondiscrimination in employment in each location through which the corporate has amenities. This coverage applies to all phrases and circumstances of employment, together with recruiting, hiring, placement, promotion, termination, layoff, recall, switch, leaves of absence, compensation and coaching.

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