Reviewers not often discuss reliability. Owners carry it up twice as typically


Reviewers and house owners discuss apps, software program and connectivity about equally typically (8.2% vs 9.4% of opinions). They do not agree on them: 21% of reviewer opinions on apps are destructive, in contrast with 71% of proprietor opinions.

Apps, software program and connectivity: share of opinions which are destructive

Reviewers (YouTube)Owners (Reddit)

Mechanical keyboards

Smart locks

Portable energy stations

3D scanners

Robot vacuums

Smart rings

Smart glasses

3D printers

0%25%50%75%100%

Categories with at the least 20 optimistic or destructive proprietor opinions on apps. Owners are extra destructive in all eight.

Two merchandise present the place this finally ends up:

  • A $7,999 laser engraver ranks final of 9. The Glowforge Pro will get 8 optimistic and 0 destructive opinions on setup and ease of use. It loses on software program and connectivity (3 optimistic, 7 destructive) and on reliability and help (2 optimistic, 7 destructive). Owners largely object to a paid software program subscription and needing an web connection to make use of the machine.
  • A $350 sensible lock ranks final of 20. The Eufy FamiLock S3 has 0 optimistic and 7 destructive opinions on its app and smart-home options, largely a few firmware replace that left locks unusable. All 10 of its sources are Reddit threads.



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