Tabayer Is Hiring A Director of Sales & Client Experience In New York, NY
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Director of Sales & Client Experience
Title: Director of Sales & Client Experience
Based: New York
Level: Director
Date: 4 August, 2026
The function
The Director of Sales & Client Experience anchors Tabayer’s New York showroom and helps the model’s industrial and wholesale methods.
This function owns the operational rigor, consumer expertise, and industrial execution behind Tabayer’s showroom and wholesale enterprise, with direct accountability for its outcomes.
Showroom management
- Own the day-to-day working of the showroom: appointments, consumer internet hosting, presentation, collaborations, and the sleek operation of the house.
- Set and uphold the client-experience commonplace the showroom is thought for, in step with the Tabayer model.
- Own, develop, and preserve the CRM database, maintaining consumer data correct and present.
- Support exhibitions, occasions, and model collaborations hosted within the showroom.
Wholesale account administration
This function manages wholesale accounts from an operational and industrial perspective. Specifically:
- Manage wholesale accounts operationally: gross sales monitoring, sell-through, and open-to-buy.
- Monitor account efficiency, flagging alternatives and dangers and recommending actions.
- Bring industrial rigor and a build-not-sell self-discipline to the account base, with a deal with long-term progress.
Client expertise & promoting functionality
This function brings deep expertise in gross sales, account administration, and client-service excellence, forging significant, strategic relationships that speed up progress. The intent isn’t merely to promote; it’s to place the long-term development projects in place in order that Tabayer can scale with the proper companions.
- Raise promoting and client-service functionality, drawing on intensive luxury-retail and L&D expertise to determine progress alternatives.
- Build constant client-experience and repair requirements throughout the enterprise because it scales.
Product & gross sales coaching
- Lead product and gross sales coaching when new wholesale accounts open and when new merchandise launch.
- Bring product-knowledge and coaching depth, protecting high-value clienteling strategies, appointment requirements, protocols, and finest practices for presenting high-value items.
Operations inside scope
This function owns the operational working of the showroom and wholesale, together with stock coordination, reporting accuracy, and day-to-day execution inside its scope.
- Own the operational working of the showroom, together with the motion and dealing with of bijou inside the house, and oversight of Tabayer wholesale companions.
- Reconcile to the system of file: guarantee each showroom and consigned inventory are precisely captured within the stock system, in order that bodily and system actuality keep aligned.
The function’s major accountability is the showroom, consumer expertise, and wholesale. Responsibilities past these listed right here ought to stay secondary to those core priorities.
Compensation Range: $78,000 – $80,000 yearly
To Apply: Please ship your resume to [email protected].
