2026 Terms of Service – Dropbox
For customers with a separate DocSend or Dropbox Sign account, the DocSend Terms of Service will be discovered here, and the Dropbox Sign Terms of Service will be discovered here.
Dropbox Terms of Service
Posted: September 1, 2026
Effective: January 1, 2027
You can see your earlier Terms here.
Thanks for utilizing Dropbox! Our mission is to create a extra enlightened approach of working, and enable you to and people you’re employed with keep coordinated. We achieve this by offering an intuitive, unified platform and suite of apps and companies that preserve your content material secure, accessible and in sync. These phrases of service (“Terms”) cowl your use and entry to our companies, consumer software program and web sites (“Services“). If you reside outdoors of the United States of America, Canada and Mexico (“North America”) your settlement is with Dropbox International Unlimited Company. If you reside in North America your settlement is with Dropbox, Inc. Our Privacy Policy explains how we acquire and use your info whereas our Acceptable Use Policy outlines your duties when utilizing our Services. If you’re a member of a paid multi-user staff (or a trial of a paid multi-user staff) the place an admin has management of your account (“Dropbox Team”), your staff may also be certain to the Dropbox Services Agreement or one other settlement between Dropbox and your staff, and you’ll proceed to stay topic to those Terms. By utilizing our Services, you’re agreeing to be certain by these Terms, our Privacy Policy, and Acceptable Use Policy.
Your Accounts
You might have to register for an account to entry the Services, and we might create an account for you so that you could work together with the Services.
You may select to hitch or entry a number of Dropbox Teams and/or non-Dropbox Team plans, which we might seek advice from as workspaces, utilizing the identical electronic mail handle. For functions of those Terms, every Dropbox Team or non-Dropbox Team workspace you be part of shall be thought-about its personal account. Your use of every account shall be ruled by the respective authorized settlement relevant to that account kind as set forth above.
Actions taken on one account, together with suspension, deletion, termination, or elimination from a Dropbox Team, might affect your entry to or use of the Services. For instance, in case your Admin removes you from their staff and deletes your account on that staff, chances are you’ll be unable to entry your different accounts till you modify the e-mail handle for these accounts.
Your Stuff & Your Permissions
When you employ our Services, you present us with issues like your information, content material, messages, contacts, linked companies, and so forth (“Your Stuff”). Your Stuff is yours. These Terms don’t give us any rights to Your Stuff apart from the restricted rights that allow us to supply the Services.
Our Services embrace a collection of apps and web sites. To enable you to keep productive, while you use the identical account to entry totally different elements of the suite, Your Stuff might include you.
We want your permission to do issues like internet hosting Your Stuff, backing it up, and sharing it while you ask us to. Our Services additionally give you options like commenting, sharing, looking out, picture thumbnails, doc previews, optical character recognition (OCR), straightforward sorting and group, and personalization to assist scale back busywork. To present these and different options, Dropbox accesses, shops, and scans Your Stuff. You give us permission to do these issues, and this permission extends to our associates and trusted third events we work with.
Your Responsibilities
Your use of our Services should adjust to our Acceptable Use Policy. Content within the Services could also be protected by others’ mental property rights. Please don’t copy, add, obtain, or share content material until you will have the appropriate to take action.
Dropbox might assessment your conduct and content material for compliance with these Terms and our Acceptable Use Policy. We aren’t answerable for the content material folks publish and share by way of the Services.
Help us preserve Your Stuff protected. Safeguard your password to the Services, and preserve your account info present. Don’t share your account credentials or give others entry to your account.
You might use our Services solely as permitted by relevant legislation, together with export management legal guidelines and laws. Finally, to make use of our Services, you have to be no less than 18. Dropbox might use and depend on info from third events, together with age alerts from app shops, for the aim of implementing this restriction.
Software
Some of our Services help you obtain consumer software program (“Software”) which can replace robotically. So lengthy as you adjust to these Terms, we offer you a restricted, nonexclusive, nontransferable, revocable license to make use of the Software, solely to entry the Services. To the extent any part of the Software could also be supplied underneath an open supply license, we’ll make that license accessible to you and the provisions of that license might expressly override a few of these Terms. Unless the next restrictions are prohibited by legislation, you agree to not reverse engineer or decompile the Services, try to take action, or help anybody in doing so.
Beta Services
We typically launch merchandise and options that we’re nonetheless testing and evaluating (“Beta Services”). Beta Services are labeled “alpha,” “beta,” “preview,” “early entry,” or “analysis” (or with phrases or phrases with related meanings) and might not be as dependable as Dropbox’s different companies. Beta Services are made accessible in order that we will acquire person suggestions, and by utilizing our Beta Services, you agree that we might contact you to gather such suggestions.
Beta Services are confidential till official launch. If you employ any Beta Services, you agree to not disclose any details about these Services to anybody else with out our permission.
Electronic Signatures
By utilizing part of the Services that facilitates digital signatures, you conform to do trade electronically and to make use of digital information and signatures. There could also be legal guidelines the place you reside governing what kinds of paperwork and transactions are acceptable for such signatures. It’s your duty to make sure that the digital signature performance offered by the Services is acceptable to your state of affairs.
Templates and Forms
The Services might embrace pattern templates and varieties (“Templates”). Templates are for informational functions solely. We aren’t attorneys or a legislation agency, and our Templates aren’t an alternative to the recommendation or companies of an legal professional. You acknowledge that Dropbox is just not offering you with authorized recommendation or appearing as your legal professional or agent, and also you assume full duty for any outcomes or prices related along with your use of our Templates.
Dropbox doesn’t declare that paperwork primarily based on the Templates are full and appropriate to be used in all conditions and jurisdictions. You ought to seek the advice of with an legal professional about your particular scenario earlier than counting on the Templates for any contract, settlement or transaction. You hereby acknowledge that Dropbox is just not a celebration to any settlement that you simply enter into on account of the usage of any doc that you simply create or use by the Services. Use of the Services and any doc (together with any doc primarily based on the Templates) doesn’t represent an attorney-client relationship, three way partnership or partnership between Dropbox and any person or third occasion. Communications between you and Dropbox are ruled by these Terms and our Privacy Policy however aren’t protected by the attorney-client privilege or as work product.
We hope you’re glad with the Templates. If you will have any considerations, please click on here for extra info and directions on the best way to contact us.
The disclaimers of warranties and limitations of legal responsibility beneath don’t apply to shoppers in North Carolina when utilizing the Templates.
Fax Services
If you employ part of the Services that facilitates faxing, chances are you’ll be required to offer info corresponding to your title, billing handle, bodily handle, cost info (together with bank card quantity), and nationwide ID quantity (the place relevant). Failure to offer this info might end in suspension of your entry.
You might not use our Services to ship unsolicited fax commercials or spam, and we might determine to not ship any messages we think about unsolicited fax commercials or spam.
We can not assure that any specific fax quantity shall be accessible so that you can use. If you cease utilizing our fax companies, your quantity could also be launched or reassigned to a different buyer. In the US, UK, and Canada, we might assist porting a fax quantity (each out and in) for an extra price.
Additional Features
From time to time, Dropbox will add extra options to boost the person expertise of our storage service at no extra cost. However, these free options could also be withdrawn with out additional discover.
Third-Party Features
The Services might provide the choice to hyperlink to third-party options and integrations. Dropbox doesn’t personal or function any such options or integrations. If you entry or use any third-party options or integrations, you might be answerable for this entry and use, and Dropbox is just not answerable for any act or omission of the third occasion or the supply, accuracy, the associated content material, services or products of third events.
Our Stuff
The Services are protected by copyright, trademark, and different US and overseas legal guidelines. These Terms don’t grant you any proper, title, or curiosity within the Services, others’ content material within the Services, Dropbox logos, logos and different model options. We welcome suggestions, however observe that we might use feedback or recommendations with none obligation to you.
Copyright
We respect the mental property of others and ask that you simply do too. We reply to notices of alleged copyright infringement in the event that they adjust to the legislation, and such notices ought to be reported utilizing our Copyright Policy. We reserve the appropriate to delete or disable content material alleged to be infringing and terminate accounts of repeat infringers. Copyright infringement claims ought to be submitted utilizing our Copyright Complaint Form or submitted to our designated agent for our Services at:
Copyright Agent
Dropbox, Inc.
50 Hawthorne St.
San Francisco, CA 94105
[email protected]
Paid Accounts
Billing. You can improve your space for storing and add paid options to your account (turning your account right into a “Paid Account”). We’ll robotically invoice you from the date you exchange to a Paid Account and on every periodic renewal till cancellation. If you’re on an annual plan, we’ll ship you a discover electronic mail reminding you that your plan is about to resume inside an affordable time frame previous to the renewal date. You’re answerable for all relevant taxes, and we’ll cost tax when required to take action. Some nations have obligatory native legal guidelines relating to your cancellation rights, and this paragraph doesn’t override these legal guidelines.
Cancellation. You might cancel your Paid Account at any time. Refunds are solely issued in limited circumstances or if required by law. For instance, customers residing within the European Union have the appropriate to cancel their Paid Account subscriptions and acquire a refund inside 14 days of signing up for, upgrading to, or renewing a Paid Account by clicking here.
Downgrades. Your Paid Account will stay in impact till it is cancelled or terminated underneath these Terms. If you’re on a Dropbox Family plan, the Family supervisor could possibly downgrade your account at any time. If you don’t pay to your Paid Account on time, we reserve the appropriate to droop it or take away Paid Account options.
Changes. We might change the charges in impact on renewal of your subscription, to replicate elements corresponding to modifications to our product choices, modifications to our trade, or modifications in financial circumstances. Unless a shorter discover interval is necessitated by relevant legislation, we’ll offer you at least 30 days’ advance discover of those modifications by way of a message to the e-mail handle related along with your account and also you’ll have the chance to cancel your subscription earlier than the brand new price comes into impact.
Dropbox Teams
Email handle. If you join a Dropbox account with an electronic mail handle provisioned by your group, your group could possibly block your use of Dropbox till you transition to an account on a Dropbox Team otherwise you affiliate your Dropbox account with a private electronic mail handle. In addition, even when your group doesn’t block your use of Dropbox, we might block your use of Dropbox and require you to transition to an account on a Dropbox Team or affiliate your Dropbox account with a private electronic mail handle to proceed utilizing Dropbox. If you will have a number of accounts related to the identical electronic mail handle, and the e-mail handle was provisioned by your group, chances are you’ll be required to transition all the accounts to a Dropbox Team or change the e-mail handle related to these accounts.
Using Dropbox Teams. If you be part of a Dropbox Team, you need to use it in compliance along with your group’s phrases and insurance policies. Please observe that Dropbox Team accounts are topic to your group’s management. Your directors could possibly entry, disclose, limit, or take away info in or out of your Dropbox Team account. They may be capable of limit or terminate your entry to a Dropbox Team account. If you exchange an current Dropbox account into a part of a Dropbox Team, your directors might stop you from later disassociating your account from the Dropbox Team.
Termination
You’re free to cease utilizing our Services at any time. We reserve the appropriate to droop or terminate your entry to the Services with discover to you if Dropbox moderately believes:
- you’re in breach of those Terms,
- your use of the Services would trigger an actual danger of hurt or loss to us or different customers, or
- you don’t have a Paid Account and have not accessed our Services for six consecutive months.
We’ll give you cheap advance discover by way of the e-mail handle related along with your account to treatment the exercise that prompted us to contact you and provide the alternative to export Your Stuff from our Services. If after such discover you fail to take the steps we ask of you, we’ll terminate or droop your entry to the Services.
We gained’t present discover or a possibility to export Your Stuff earlier than termination or suspension of entry to the Services the place Dropbox moderately believes:
- you’re in materials breach of those Terms, which incorporates, however is just not restricted to, violating our Acceptable Use Policy,
- doing so would trigger us authorized legal responsibility or compromise our skill to offer the Services to our different customers, or
- we’re prohibited from doing so by legislation.
If you will have a number of accounts related to the identical electronic mail handle, and we droop or terminate your entry to the Services, that motion might apply to all related accounts.
Once we droop or terminate your entry to the Services, you will be unable to entry or export Your Stuff. Dropbox doesn’t present refunds if we droop or terminate your entry to the Services, until required by legislation.
Discontinuation of Services
We might determine to discontinue the Services in response to distinctive unexpected circumstances, occasions past Dropbox’s management (for instance a pure catastrophe, fireplace, or explosion), or to adjust to a authorized requirement. If we achieve this, we’ll offer you cheap prior discover so that you could export Your Stuff from our techniques (we will provide you with at least 30 days’ discover the place attainable underneath the circumstances). If we discontinue the Services on this approach earlier than the tip of any fastened or minimal time period you will have paid us for, we’ll refund the portion of the charges you will have pre-paid however have not acquired Services for.
Services “AS IS”
We try to offer nice Services, however there are specific issues that we will not assure. TO THE FULLEST EXTENT PERMITTED BY LAW, DROPBOX AND ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED “AS IS.” WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Some locations don’t enable the disclaimers on this paragraph, so they could not apply to you. For instance, these disclaimers don’t override the authorized protections, together with statutory warranties, granted to shoppers by EU legislation.
Limitation of Liability
WE DON’T EXCLUDE OR LIMIT OUR LIABILITY TO YOU WHERE IT WOULD BE ILLEGAL TO DO SO—THIS INCLUDES ANY LIABILITY FOR DROPBOX’S OR ITS AFFILIATES’ FRAUD OR FRAUDULENT MISREPRESENTATION IN PROVIDING THE SERVICES. IN COUNTRIES WHERE THE FOLLOWING TYPES OF EXCLUSIONS AREN’T ALLOWED, WE’RE RESPONSIBLE TO YOU ONLY FOR LOSSES AND DAMAGES THAT ARE A REASONABLY FORESEEABLE RESULT OF OUR FAILURE TO USE REASONABLE CARE AND SKILL OR OUR BREACH OF OUR CONTRACT WITH YOU. THIS PARAGRAPH DOESN’T AFFECT CONSUMER RIGHTS THAT CAN’T BE WAIVED OR LIMITED BY ANY CONTRACT OR AGREEMENT. IF YOU ARE AN EU OR UK CONSUMER, THESE TERMS DO NOT EXCLUDE DROPBOX’S LIABILITY FOR LOSSES AND DAMAGES THAT ARE A RESULT OF OUR FAILURE TO USE REASONABLE CARE AND SKILL IN PROVIDING THE SERVICES OR OF OUR BREACH OF OUR CONTRACT WITH YOU, AS LONG AS THOSE LOSSES AND DAMAGES ARE REASONABLY FORESEEABLE.
IN COUNTRIES WHERE EXCLUSIONS OR LIMITATIONS OF LIABILITY ARE ALLOWED, DROPBOX, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS WON’T BE LIABLE FOR:
- ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR
- ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY.
THESE EXCLUSIONS OR LIMITATIONS WILL APPLY REGARDLESS OF WHETHER OR NOT DROPBOX OR ANY OF ITS AFFILIATES HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES.
IF YOU USE THE SERVICES FOR ANY COMMERCIAL, BUSINESS, OR RE-SALE PURPOSE, DROPBOX, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS WILL HAVE NO LIABILITY TO YOU FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITY. DROPBOX AND ITS AFFILIATES AREN’T RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICES.
OTHER THAN FOR THE TYPES OF LIABILITY WE CANNOT LIMIT BY LAW (AS DESCRIBED IN THIS SECTION), WE LIMIT OUR LIABILITY TO YOU TO THE GREATER OF $20 USD OR 100% OF ANY AMOUNT YOU’VE PAID UNDER YOUR CURRENT SERVICE PLAN WITH DROPBOX. THIS PROVISION DOES NOT APPLY TO EU CONSUMERS WHERE PROHIBITED BY APPLICABLE LAW.
Resolving Disputes
Let’s Try to Sort Things Out First. We need to handle your considerations without having a proper authorized case. Before submitting a declare in opposition to Dropbox, you conform to attempt to resolve the dispute informally by sending us a written Notice of Dispute at [email protected] that features your title, an in depth description of the dispute, and the reduction you search. We’ll attempt to resolve the dispute informally by contacting you by way of electronic mail. If a dispute is just not resolved inside 60 days after submission, you or Dropbox might convey a proper continuing.
Judicial Forum for Disputes. You and Dropbox agree that any judicial continuing to resolve claims relating to those Terms or the Services shall be introduced within the federal or state courts of San Francisco County, California, topic to the obligatory arbitration provisions beneath. Both you and Dropbox consent to venue and private jurisdiction in such courts. If you reside in a rustic (for instance, a member state of the European Union) with legal guidelines that give shoppers the appropriate to convey disputes of their native courts, this paragraph doesn’t have an effect on these necessities. The venue and unique jurisdiction provision above doesn’t apply to North Carolina shoppers with respect to claims referring to or arising out of use of the Templates.
IF YOU’RE A U.S. RESIDENT, YOU ALSO AGREE TO THE FOLLOWING MANDATORY ARBITRATION PROVISIONS:
We Both Agree to Arbitrate. You and Dropbox conform to resolve any claims referring to or arising out of those Terms or the Services by remaining and binding particular person arbitration by a single arbitrator, besides as set forth underneath the “Exceptions to Agreement to Arbitrate” beneath. This consists of disputes arising out of or referring to the interpretation or software of this “Mandatory Arbitration Provisions” part, together with its scope, enforceability, revocability, or validity. The arbitrator might award reduction solely individually and solely to the extent essential to redress your particular person declare(s); the arbitrator might not award reduction on behalf of others or most of the people.
Opt out of Agreement to Arbitrate. You can decline this settlement to arbitrate by clicking here and submitting the opt-out type inside 30 days of first registering your account or agreeing to those Terms. However, if you happen to agreed to a earlier model of those Terms that allowed you to decide out of arbitration, your earlier option to decide out or not decide out stays binding.
Arbitration Procedures. The American Arbitration Association (AAA) will administer the arbitration underneath its Consumer Arbitration Rules. The AAA’s guidelines and submitting directions can be found at www.adr.org or by calling 1-800-778-7879. The arbitration shall be held within the United States county the place you reside or work, San Francisco (CA), or some other location we conform to. For North Carolina shoppers, for claims referring to or arising out of use of the Templates, the arbitration shall be held in North Carolina or some other location we conform to.
Arbitration Fees and Incentives. The AAA guidelines will govern cost of all arbitration charges. For particular person arbitration of non-frivolous claims lower than $75,000 for which you well timed offered Dropbox with a Notice of Dispute, Dropbox will reimburse arbitration submitting charges on the conclusion of the arbitration and pays different arbitration charges. For all different claims, the prices and charges of arbitration shall be allotted in accordance with the arbitration supplier’s guidelines, together with guidelines relating to frivolous or improper claims. If you obtain an arbitration award that’s extra favorable than any provide we make to resolve the declare, we pays you $1,000 along with the award. Dropbox is not going to search its attorneys’ charges and prices in arbitration until the arbitrator determines that your declare is frivolous or introduced for an improper objective.
Exceptions to Agreement to Arbitrate. Either you or Dropbox might assert claims, in the event that they qualify, in small claims court docket in San Francisco (CA) or any United States county the place you reside or work. Either occasion might convey a lawsuit solely for injunctive reduction to cease unauthorized use or abuse of the Services, or mental property infringement (for instance, trademark, commerce secret, copyright, or patent rights) with out first partaking in arbitration or the casual dispute-resolution course of described above. If the settlement to arbitrate is discovered to not apply to you or your declare, you conform to the unique jurisdiction of the state and federal courts in San Francisco County, California to resolve your declare. This unique jurisdiction provision doesn’t apply to North Carolina shoppers with respect to claims referring to or arising out of use of the Templates.
NO CLASS OR REPRESENTATIVE ACTIONS. You might solely resolve disputes with us on a person foundation, and should not convey a declare as a plaintiff or a category member in a category, consolidated, or consultant motion. Class arbitrations, class actions, personal legal professional common actions, and consolidation with different arbitrations aren’t allowed.
Severability. If any a part of this “Mandatory Arbitration Provisions” part is discovered to be unlawful or unenforceable, the rest will stay in impact, besides that if a discovering of partial illegality or unenforceability would enable class or consultant arbitration, this “Mandatory Arbitration Provisions” part shall be unenforceable in its entirety. If you might be discovered to have a non-waivable proper to convey a specific declare or to request a specific type of reduction that the arbitrator lacks authority to redress or award based on this “Mandatory Arbitration Provisions” part, together with public injunctive reduction, then solely that respective declare or request for reduction could also be introduced in court docket, and also you and we agree that litigation of any such declare or request for reduction shall be stayed pending the decision of any particular person declare(s) or request(s) for reduction in arbitration.
Controlling Law
These Terms shall be ruled by California legislation apart from its conflicts of legal guidelines ideas. However, some nations (together with these within the European Union) have legal guidelines that require agreements to be ruled by the native legal guidelines of the patron’s nation. This paragraph doesn’t override these legal guidelines.
Entire Agreement
These Terms represent your complete settlement between you and Dropbox with respect to the subject material of those Terms, and supersede and change some other prior or contemporaneous agreements, or phrases and circumstances relevant to the subject material of those Terms. Our previous, current, and future associates and brokers can invoke our rights underneath this settlement within the occasion they develop into concerned in a dispute with you. Otherwise, these Terms don’t give rights to any third events.
Waiver, Severability & Assignment
Dropbox’s failure to implement a provision is just not a waiver of its proper to take action later. If a provision is discovered unenforceable, the remaining provisions of the Terms will stay in full impact and an enforceable time period shall be substituted reflecting our intent as carefully as attainable. You might not assign any of your rights underneath these Terms, and any such try shall be void. Dropbox might assign its rights to any of its associates or subsidiaries, or to any successor in curiosity of any trade related to the Services.
Modifications
We might revise these Terms to higher replicate:
- modifications to the legislation,
- new regulatory necessities, or
- enhancements or enhancements made to our Services.
If an replace impacts your use of the Services or your authorized rights as a person of our Services, we’ll notify you previous to the replace’s efficient date by sending an electronic mail to the e-mail handle related along with your account or by way of an in-product notification. These up to date phrases shall be efficient at least 30 days from after we notify you.
If you don’t conform to the updates we make, please cancel and delete your account earlier than the up to date Terms develop into efficient. Where relevant, we’ll give you a prorated refund primarily based on the quantities you will have pay as you go for Services and your account cancellation date. By sustaining an account after the updates come into impact, you conform to be certain by the revised Terms.
